What you will do:

• Identify the learning requirements, addressing both organisational, and individual skill gaps across all levels of 2 properties (COMO Metropolitan London & COMO The Halkin) 
• Aligning hotel learning initiatives with the hotel and company objectives to drive success
• Lead COMO Welcome; onboarding program which engages team members and introduces them to COMO’s culture and core values
• Evaluate the effectiveness of all training programs through feedback, metrics, and strategies contributing to data-driven decision-making for performance improvement
• Create and deliver impactful training programmes specifically tailored to enhance employee skills and drive service excellence 
• Develop brand specific learning content: create compelling learning resources custom-tailored for our online training platform
• Work closely with various departments to understand their distinctive training needs and align learning programs with the group’s goals.

• Previous experience in a similar role  as a learning manager within the hospitality industry. 
• Strong leadership skills and a passion for creating a culture of continuous learning 
• Ability to self manage & prioritise your workload, whilst maintaining a consistent performance 
• Confident Trainer who has the ability to build rapport with team members & managers 
• Excellent communicator and collaborator, comfortable communicating at all levels 
• A creative personality, with a real passion for hospitality developing internal talent

What we will offer you: 

• Employee rates for all COMO Hotels and Resorts properties worldwide
• Company Sick Pay
• 3 complimentary nights stay in any COMO Hotel or Resort Worldwide 
• Employee discounts on Nobu London
• Career development opportunities
• A lucrative bonus for introducing someone to any COMO property
• An exciting calendar of wellness and engagement activities
• Access to free financial advice and
• Access to an Employee assistance programme; offering support and advice
• Free meals on duty
• Free Uniform & laundry service
• 28 paid holidays per year, increasing with service

What you will do:

• Identify the learning requirements, addressing both organisational, and individual skill gaps across all levels of 2 properties (COMO Metropolitan London & COMO The Halkin) 
• Aligning hotel learning initiatives with the hotel and company objectives to drive success
• Lead COMO Welcome; onboarding program which engages team members and introduces them to COMO’s culture and core values
• Evaluate the effectiveness of all training programs through feedback, metrics, and strategies contributing to data-driven decision-making for performance improvement
• Create and deliver impactful training programmes specifically tailored to enhance employee skills and drive service excellence 
• Develop brand specific learning content: create compelling learning resources custom-tailored for our online training platform
• Work closely with various departments to understand their distinctive training needs and align learning programs with the group’s goals.

• Previous experience in a similar role  as a learning manager within the hospitality industry. 
• Strong leadership skills and a passion for creating a culture of continuous learning 
• Ability to self manage & prioritise your workload, whilst maintaining a consistent performance 
• Confident Trainer who has the ability to build rapport with team members & managers 
• Excellent communicator and collaborator, comfortable communicating at all levels 
• A creative personality, with a real passion for hospitality developing internal talent

What we will offer you: 

• Employee rates for all COMO Hotels and Resorts properties worldwide
• Company Sick Pay
• 3 complimentary nights stay in any COMO Hotel or Resort Worldwide 
• Employee discounts on Nobu London
• Career development opportunities
• A lucrative bonus for introducing someone to any COMO property
• An exciting calendar of wellness and engagement activities
• Access to free financial advice and
• Access to an Employee assistance programme; offering support and advice
• Free meals on duty
• Free Uniform & laundry service
• 28 paid holidays per year, increasing with service