Description
-A college degree or equivalent experience.
-A minimum of two years experience working as front of house/floor manager/service manager in a fast paced, high volume, fine dining, or casual fine dining restaurant. NOTE: This is NOT a senior management position.
-An unparalleled commitment to hospitality and customer service.
-Exceptional leadership and communication skills.
-Proven ability to motivate and manage staff.
-Strong knowledge of service, food, wine, and spirits, and the ability to train staff in all areas. Wine knowledge is of particular importance.
-Ability to think critically and make sound decisions in a high-pressure work environment.
-Excellent time management and prioritization skills, and the ability to multitask.
-NYC DOH Food Handler's Certificate.
-Willingness to grow and learn.
Duties:
-Work closely with management team to oversee daily front of house restaurant operations.
-Recruit, hire, train, schedule, evaluate, and motivate staff.
-Conduct and/or attend pre-meal meetings.
-Open and close restaurant and complete accompanying tasks efficiently, accurately and with a keen eye for detail.
-Handle guest complaints in a personal and timely manner.
-Abide by and uphold company policies, and standards as well as state sanitations/health regulations.
-Work in accordance with our mission statement, always promoting Mercer Street Hospitality's values.
-Ensure and maintain safe and secure working conditions/environment.
Benefits:
-Competitive compensation.
-Paid vacation and sick leave.
-Individual and family health insurance with dental and vision options offered in accordance with the ACA Mandate
-Room for growth
-A college degree or equivalent experience.
-A minimum of two years experience working as front of house/floor manager/service manager in a fast paced, high volume, fine dining, or casual fine dining restaurant. NOTE: This is NOT a senior management position.
-An unparalleled commitment to hospitality and customer service.
-Exceptional leadership and communication skills.
-Proven ability to motivate and manage staff.
-Strong knowledge of service, food, wine, and spirits, and the ability to train staff in all areas. Wine knowledge is of particular importance.
-Ability to think critically and make sound decisions in a high-pressure work environment.
-Excellent time management and prioritization skills, and the ability to multitask.
-NYC DOH Food Handler's Certificate.
-Willingness to grow and learn.
Duties:
-Work closely with management team to oversee daily front of house restaurant operations.
-Recruit, hire, train, schedule, evaluate, and motivate staff.
-Conduct and/or attend pre-meal meetings.
-Open and close restaurant and complete accompanying tasks efficiently, accurately and with a keen eye for detail.
-Handle guest complaints in a personal and timely manner.
-Abide by and uphold company policies, and standards as well as state sanitations/health regulations.
-Work in accordance with our mission statement, always promoting Mercer Street Hospitality's values.
-Ensure and maintain safe and secure working conditions/environment.
Benefits:
-Competitive compensation.
-Paid vacation and sick leave.
-Individual and family health insurance with dental and vision options offered in accordance with the ACA Mandate
-Room for growth
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Skills
Inventory Management
Training Experience
Staff Scheduling
Fine Dining Experience
POS Systems
OpenTable Experience
Able to lift 30+ pounds
Money Handling
Fast-Paced Experience
Knowledge of Wine Pairings
Microsoft Office
Point of Sale
Advanced Knowledge of Wines
Advanced Beers/Spirits Knowledge
By applying you confirm you have these skills.