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Summary
Restaurant Manager
Salary To be discussed
Schedule Full Time
Experience Minimum 2 years of experience
Location 253 Patriot Pl, Foxborough, MA 02035, USA

Restaurant Manager


Description
Big Night Entertainment Group operates some of the hottest, cutting edge restaurants and nightclubs in New England. Fueled by driven, passionate people, BNEG is known for it’s consistent growth, cutting edge sophisticated design, superior cuisines and raising the bar in hospitality and service standards. Big Night is an employee focused company as recognized by our staff as the Boston Globe BEST place to work.

BNEG is always looking for talented, ambitious professionals to join our staff. If you have a passion for hospitality and a commitment to superior guest service we want you. Join our team today.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.
• Managing operations during scheduled shifts that include daily decision making, staff support, guest interaction, scheduling,
planning while upholding standards, product quality and cleanliness
• Maintaining an accurate and up-to-date manpower plan of FOH staffing needs.
• Staffing, training and developing FOH hourly employees through orientations, ongoing feedback, establishment of performance
expectations and by conducting performance reviews on a regular basis.
• Identifying operational opportunities to build sales and control costs; develop and implement plans to address opportunities
• Exhibits high performance standards and ensures all FOH team members are providing exceptional service to patrons.
• Performs nightly check outs and audits
• Investigate and resolve service/food quality complaints
• Supervise associates daily activities; assign responsibilities and provide clear / concise instructions while offering suggestions for
increased productivity
• Provide a Positive, Fun Working Environment for Associates

Required Essential Skills, Experience and Qualifications:
• Minimum of three years of operation management experience
• Exemplary Customer Service Skills
• Strong Problem Solving and Analytical Skills
• Ability to work well with people internally and eternally at all levels
• Solid planning, organizing and scheduling abilities
• Strong team building skills with emphasis on development and ability to think outside the box.
• Ability to create enthusiasm, demonstrate innovation and encourage growth and learning in others.
• Work hours necessary to maintain facility
• Must be able to successfully pass pre-employment drug screening.

Supervisory Responsibilities:
Supervise 20-30 subordinate FOH employees per shift. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

BNEG offers a competitive financial and benefits package which includes BCBS healthcare coverage, dental, long term disability and life insurance support, Roth and Traditional 401k retirement plan with an employer match. A generous vacation policy that increases annually, venue discounts as well as the chance to work with a great team of people and make a difference as well as have the opportunity for growth.

BNEG is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Big Night Entertainment Group operates some of the hottest, cutting edge restaurants and nightclubs in New England. Fueled by driven, passionate people, BNEG is known for it’s consistent growth, cutting edge sophisticated design, superior cuisines and raising the bar in hospitality and service standards. Big Night is an employee focused company as recognized by our staff as the Boston Globe BEST place to work.

BNEG is always looking for talented, ambitious professionals to join our staff. If you have a passion for hospitality and a commitment to superior guest service we want you. Join our team today.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.
• Managing operations during scheduled shifts that include daily decision making, staff support, guest interaction, scheduling,
planning while upholding standards, product quality and cleanliness
• Maintaining an accurate and up-to-date manpower plan of FOH staffing needs.
• Staffing, training and developing FOH hourly employees through orientations, ongoing feedback, establishment of performance
expectations and by conducting performance reviews on a regular basis.
• Identifying operational opportunities to build sales and control costs; develop and implement plans to address opportunities
• Exhibits high performance standards and ensures all FOH team members are providing exceptional service to patrons.
• Performs nightly check outs and audits
• Investigate and resolve service/food quality complaints
• Supervise associates daily activities; assign responsibilities and provide clear / concise instructions while offering suggestions for
increased productivity
• Provide a Positive, Fun Working Environment for Associates

Required Essential Skills, Experience and Qualifications:
• Minimum of three years of operation management experience
• Exemplary Customer Service Skills
• Strong Problem Solving and Analytical Skills
• Ability to work well with people internally and eternally at all levels
• Solid planning, organizing and scheduling abilities
• Strong team building skills with emphasis on development and ability to think outside the box.
• Ability to create enthusiasm, demonstrate innovation and encourage growth and learning in others.
• Work hours necessary to maintain facility
• Must be able to successfully pass pre-employment drug screening.

Supervisory Responsibilities:
Supervise 20-30 subordinate FOH employees per shift. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

BNEG offers a competitive financial and benefits package which includes BCBS healthcare coverage, dental, long term disability and life insurance support, Roth and Traditional 401k retirement plan with an employer match. A generous vacation policy that increases annually, venue discounts as well as the chance to work with a great team of people and make a difference as well as have the opportunity for growth.

BNEG is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Details
Salary To be discussed
Schedule Full Time
Experience Minimum 2 years of experience
Location 253 Patriot Pl, Foxborough, MA 02035, USA

Skills
Fast-Paced Experience
Teamwork
Restaurant Management
By applying you confirm you have these skills.

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253 Patriot Pl, Foxborough, MA 02035, USA