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Hotel Lead Host / Duty Manager
Summary
Hotel Lead Host / Duty Manager
| Salary | £28000 / Year |
| Schedule | Full Time |
| Experience | Minimum 2 years of experience |
| Location | A359, Hadspen, Bruton, Castle Cary BA7 7NG, UK |
Hotel Lead Host / Duty Manager
Description
Hotel Lead Host/ Duty Manager
£28,000 per annum plus tronc and fantastic benefits
www.thenewtinsomerset.com
We are expecting a high volume of candidates for this role. Please consider the video application process to make yourself stand out from the crowd.
Elevate Guest Experiences at The Newt in Somerset as our Lead Host and be the key to our world of luxury and wonderment
Our Hotel Lead Hosts...
Our host team work to deliver a seamless guest journey from pre-arrival to post-stay communications and interactions. As one of our self-motivated, confident and personable lead hosts you will aid in guiding the host team through daily operations and ensure that all guests have their needs looked after whilst on the estate. You will also aid in the recruitment, training, development and pastoral care of the team. To perform in this role ideally you will have:
- Hospitality industry experience
- High attention to detail
- Excellent time management and prioritisation skills
- Microsoft office and basic computer skills
What we can offer
- A positive workplace environment with opportunities to develop both personally and professionally.
- Stay in shape with our complimentary use of our gym and wellbeing classes
- Look after your wellbeing with complimentary access to our Spa and swimming pools and our exclusive benefit of 50% of Spa Treatments.
- Enjoy shopping in both our shops on estate and online with 30% discount for all our colleagues and free delivery for any online purchases.
- Discover exclusive perks with our Discounted hotel stays for staff, accompanied by a fantastic 30% discount at our restaurants.
- The opportunity to ensure your views are heard and shape the future of the business via our Employee Engine Room.
- Complimentary garden membership for the Newt and our partner gardens including the Eden Project, Kew Gardens and The Lost Gardens of Heligan
- Complimentary meal whilst on shift, created using fresh produce from our estate by our dedicated staff food chefs
- We value your hard work and recognise your achievements through our colleague recognition programme “Newt Awards” with the opportunity to achieve a variety of amazing rewards including a complimentary Hotel Stay.
- Support from our Employee Assistance Programme for both yourself and your family
- A team that knows how to have fun with regular team engagement activities including monthly Gather and Grow Motivational Speakers and our regular fun squad events, which include activities such as Go-Karting and Wine Tasting, to name but a few.
- Up to 30 days annual leave each year for our full-time team
Who are we? - The Newt in Somerset
Nestled within an expanse of rolling fields and steeped in ancient history, our luxury country estate stands as a haven of refined elegance, inviting guests to explore acres of captivating gardens, meandering pathways, and enriching exhibitions - accessible 364 days a year for our members. Our hotel extends a warm welcome, offering a home-away-from-home experience where impeccable service flourishes in an ambiance of unassuming sophistication. Beyond the estate, the Newt's essence remains tangible, with our Ecommerce teams delivering our finest products to homes, while media and membership endeavours keep them informed of our latest developments. Behind the scenes, a tapestry of talented teams - from Housekeeping to HR, Finance to Farming - collaborates harmoniously, crafting an unforgettable journey of growth, development, and innovation, where every contribution creates unparalleled experiences.
Hotel Lead Host/ Duty Manager
£28,000 per annum plus tronc and fantastic benefits
www.thenewtinsomerset.com
We are expecting a high volume of candidates for this role. Please consider the video application process to make yourself stand out from the crowd.
Elevate Guest Experiences at The Newt in Somerset as our Lead Host and be the key to our world of luxury and wonderment
Our Hotel Lead Hosts...
Our host team work to deliver a seamless guest journey from pre-arrival to post-stay communications and interactions. As one of our self-motivated, confident and personable lead hosts you will aid in guiding the host team through daily operations and ensure that all guests have their needs looked after whilst on the estate. You will also aid in the recruitment, training, development and pastoral care of the team. To perform in this role ideally you will have:
- Hospitality industry experience
- High attention to detail
- Excellent time management and prioritisation skills
- Microsoft office and basic computer skills
What we can offer
- A positive workplace environment with opportunities to develop both personally and professionally.
- Stay in shape with our complimentary use of our gym and wellbeing classes
- Look after your wellbeing with complimentary access to our Spa and swimming pools and our exclusive benefit of 50% of Spa Treatments.
- Enjoy shopping in both our shops on estate and online with 30% discount for all our colleagues and free delivery for any online purchases.
- Discover exclusive perks with our Discounted hotel stays for staff, accompanied by a fantastic 30% discount at our restaurants.
- The opportunity to ensure your views are heard and shape the future of the business via our Employee Engine Room.
- Complimentary garden membership for the Newt and our partner gardens including the Eden Project, Kew Gardens and The Lost Gardens of Heligan
- Complimentary meal whilst on shift, created using fresh produce from our estate by our dedicated staff food chefs
- We value your hard work and recognise your achievements through our colleague recognition programme “Newt Awards” with the opportunity to achieve a variety of amazing rewards including a complimentary Hotel Stay.
- Support from our Employee Assistance Programme for both yourself and your family
- A team that knows how to have fun with regular team engagement activities including monthly Gather and Grow Motivational Speakers and our regular fun squad events, which include activities such as Go-Karting and Wine Tasting, to name but a few.
- Up to 30 days annual leave each year for our full-time team
Who are we? - The Newt in Somerset
Nestled within an expanse of rolling fields and steeped in ancient history, our luxury country estate stands as a haven of refined elegance, inviting guests to explore acres of captivating gardens, meandering pathways, and enriching exhibitions - accessible 364 days a year for our members. Our hotel extends a warm welcome, offering a home-away-from-home experience where impeccable service flourishes in an ambiance of unassuming sophistication. Beyond the estate, the Newt's essence remains tangible, with our Ecommerce teams delivering our finest products to homes, while media and membership endeavours keep them informed of our latest developments. Behind the scenes, a tapestry of talented teams - from Housekeeping to HR, Finance to Farming - collaborates harmoniously, crafting an unforgettable journey of growth, development, and innovation, where every contribution creates unparalleled experiences.
Details
| Salary | £28000 / Year |
| Schedule | Full Time |
| Experience | Minimum 2 years of experience |
| Location | A359, Hadspen, Bruton, Castle Cary BA7 7NG, UK |
Skills
Fluent in English
Teamwork
Self-motivated
Guest Focused
By applying you confirm you have these skills.
The Newt in Somerset
| Salary | £28000 / Year |
| Schedule | Full Time |
| Experience | Minimum 2 years of experience |
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A359, Hadspen, Bruton, Castle Cary BA7 7NG, UK