Description
Key Duties and Responsibilities:
− To deal efficiently and politely with all telephone, email, internet and ‘in person’
enquiries.
− To ensure that all reservations are recorded following established procedures with full
and clear information and that they are input accurately and promptly onto the
system.
− To liaise with all departments to ensure the best service is provided to our customers.
− To ensure that all your work meets company standards and is according to training
given; all function paperwork must be accurate and complete, including catering
requirements, booking supplements and payment details.
Key Duties and Responsibilities:
− To deal efficiently and politely with all telephone, email, internet and ‘in person’
enquiries.
− To ensure that all reservations are recorded following established procedures with full
and clear information and that they are input accurately and promptly onto the
system.
− To liaise with all departments to ensure the best service is provided to our customers.
− To ensure that all your work meets company standards and is according to training
given; all function paperwork must be accurate and complete, including catering
requirements, booking supplements and payment details.
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