Busser/Server Assistant/Food Runner

As a Server Assistant at Porta Via, you are an integral part of the patron’s dining experience. The Server Assistant is responsible for ensuring guests have everything they need to enjoy their dining experience. Ultimately, you and the Server act as a team to make the guest experience satisfying and enjoyable.

Primary Job Responsibilities:
• Promote, work, and act in a manner consistent with the mission of Porta Via Restaurants
• Set tables with clean linens, condiments, or other supplies.
• Clear tables after guests, wipe tables and seats with dampened cloths; replace dirty tablecloths.
• Promptly clean table tops, chairs, booths, and the floor under and around tables between guests.
• Remove used tableware between courses and provide tableware for next course.
• Locate items requested by guests.
• Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
• Take soiled tableware to the designated area, and unload, sort and stack silverware, dishes, and glassware for cleaning.
• Perform serving, cleaning, or stocking duties to facilitate customer service.
• Carry food, dishes, trays, or silverware from kitchens or supply areas to serving counters.
• Clean up spilled food or drink or broken dishes and remove trash.
• Promptly greet guests as they are seated and serve ice water, bread, or butter to guests.
• Thank guests as they leave.
• Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays.
• Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of the restaurant, and mop or vacuum floors.
• Fill beverage or ice dispensers.
• Stock cabinets or serving areas with condiments and refill condiment containers.
• Communicate with server and host to expedite efficient seating, table utilization, and customer service.
• Respond appropriately to guest requests and communicate guest requests to server as needed.
• Obtain service area assignment at the beginning of each shift.
• Inspect assigned restroom every 30 minutes, and clean as needed.
• Attend all scheduled employee meetings and offers suggestions for improvement.
• Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
• Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
Required:
• Prefer experience in a full service, high volume restaurant
• Passion for food & wine, a genuine sense of hospitality, and team focused attitude
• Strong work ethic with a keen sense of urgency
• Impeccable service standards and attention to detail
• Clean work habits and personal grooming
• Resourceful and well-organized

As a Server Assistant at Porta Via, you are an integral part of the patron’s dining experience. The Server Assistant is responsible for ensuring guests have everything they need to enjoy their dining experience. Ultimately, you and the Server act as a team to make the guest experience satisfying and enjoyable.

Primary Job Responsibilities:
• Promote, work, and act in a manner consistent with the mission of Porta Via Restaurants
• Set tables with clean linens, condiments, or other supplies.
• Clear tables after guests, wipe tables and seats with dampened cloths; replace dirty tablecloths.
• Promptly clean table tops, chairs, booths, and the floor under and around tables between guests.
• Remove used tableware between courses and provide tableware for next course.
• Locate items requested by guests.
• Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
• Take soiled tableware to the designated area, and unload, sort and stack silverware, dishes, and glassware for cleaning.
• Perform serving, cleaning, or stocking duties to facilitate customer service.
• Carry food, dishes, trays, or silverware from kitchens or supply areas to serving counters.
• Clean up spilled food or drink or broken dishes and remove trash.
• Promptly greet guests as they are seated and serve ice water, bread, or butter to guests.
• Thank guests as they leave.
• Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays.
• Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of the restaurant, and mop or vacuum floors.
• Fill beverage or ice dispensers.
• Stock cabinets or serving areas with condiments and refill condiment containers.
• Communicate with server and host to expedite efficient seating, table utilization, and customer service.
• Respond appropriately to guest requests and communicate guest requests to server as needed.
• Obtain service area assignment at the beginning of each shift.
• Inspect assigned restroom every 30 minutes, and clean as needed.
• Attend all scheduled employee meetings and offers suggestions for improvement.
• Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
• Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
Required:
• Prefer experience in a full service, high volume restaurant
• Passion for food & wine, a genuine sense of hospitality, and team focused attitude
• Strong work ethic with a keen sense of urgency
• Impeccable service standards and attention to detail
• Clean work habits and personal grooming
• Resourceful and well-organized