Host

The host plays a critical role in the guest experience, as he/she is the first and last person whom will
interact with our guests. By definition, a host is the person who receives or entertains other people as
guests. You are responsible for setting the tone!
• Responsible for welcoming and greeting all guests.
• Responsible for knowing restaurant and company information, including, but not limited to, hours of
• operations, directions, awareness of neighborhood, sister properties, and names and titles of
• corporate employees.
• Responsible for recognizing regular and VIP guests.
• Use personality and hospitality skills to provide a seamless and memorable guest experience.
• Dress professionally in clean and presentable attire, and never forgetting to wear a smile.
• Check guests in.
• Walk guests to tables and engage in conversation while doing so.
• Pull out chairs and present menus individually.
• Listen to guests’ complaints and work to diffuse any unhappy guest situations. Utilize management
• to help.
• Master the operations of the Open Table system.
• Complete all opening and closing sidework as assigned.
• Interact with fellow employees and guests in a cheerful, professional manner.
• Communicate with the Maitre’d any open tables, long waits, or guest issues.
• Courteously handle and apologize for any tables waiting past their reservation time.
• Welcome all guests with the same hospitality you would extFounded in 2006 by Eugene Remm and Mark Birnbaum, EMM Group owns and operates a dynamic portfolio of venues including globally influenced, seafood-centric Catch, with locations in New York, Dubai and Playa Del Carmen, as well as American brasserie Lexington Brass, located in midtown Manhattan.

Catch Restaurant is expanding to the West Coast with the highly anticipated opening of Catch LA. Located in the heart of West Hollywood on the corner of Melrose & San Vicente this indoor/outdoor rooftop venue will offer a menu of globally-inspired seafood, successfully fusing great food, great service, and great vibe as it appeals to the taste of today’s modern guest. Serving up dishes that are both sophisticated and approachable, Catch’s streaming, sharable style of dining continues to achieve success as it resonates with the owners’ original vision of marrying deliciously simple yet elegant seafood with excellent service and a superior, interactive atmosphere.end to guests in your home.
• Responsible for wishing all guests a warm farewell.

The host plays a critical role in the guest experience, as he/she is the first and last person whom will
interact with our guests. By definition, a host is the person who receives or entertains other people as
guests. You are responsible for setting the tone!
• Responsible for welcoming and greeting all guests.
• Responsible for knowing restaurant and company information, including, but not limited to, hours of
• operations, directions, awareness of neighborhood, sister properties, and names and titles of
• corporate employees.
• Responsible for recognizing regular and VIP guests.
• Use personality and hospitality skills to provide a seamless and memorable guest experience.
• Dress professionally in clean and presentable attire, and never forgetting to wear a smile.
• Check guests in.
• Walk guests to tables and engage in conversation while doing so.
• Pull out chairs and present menus individually.
• Listen to guests’ complaints and work to diffuse any unhappy guest situations. Utilize management
• to help.
• Master the operations of the Open Table system.
• Complete all opening and closing sidework as assigned.
• Interact with fellow employees and guests in a cheerful, professional manner.
• Communicate with the Maitre’d any open tables, long waits, or guest issues.
• Courteously handle and apologize for any tables waiting past their reservation time.
• Welcome all guests with the same hospitality you would extFounded in 2006 by Eugene Remm and Mark Birnbaum, EMM Group owns and operates a dynamic portfolio of venues including globally influenced, seafood-centric Catch, with locations in New York, Dubai and Playa Del Carmen, as well as American brasserie Lexington Brass, located in midtown Manhattan.

Catch Restaurant is expanding to the West Coast with the highly anticipated opening of Catch LA. Located in the heart of West Hollywood on the corner of Melrose & San Vicente this indoor/outdoor rooftop venue will offer a menu of globally-inspired seafood, successfully fusing great food, great service, and great vibe as it appeals to the taste of today’s modern guest. Serving up dishes that are both sophisticated and approachable, Catch’s streaming, sharable style of dining continues to achieve success as it resonates with the owners’ original vision of marrying deliciously simple yet elegant seafood with excellent service and a superior, interactive atmosphere.end to guests in your home.
• Responsible for wishing all guests a warm farewell.