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General Manager
Summary
General Manager
| Salary | To be discussed |
| Schedule | Full Time |
| Experience | Minimum 3 years of experience |
| Location | 1482 N Milwaukee Ave, Chicago, IL 60622, USA |
| Category | Quick Casual |
| Cuisine | Japanese |
General Manager
Description
General Manager
Summary:
The General Manager manages the restaurant on a day to day basis, sets and achieves highest standards in areas of customer experience, staffing, training/Managing employees, Ensuring service meets the Kizuki brand, and Solving Problems from all perspectives.
He / She manages inventories, performs administrative paper work, controls prime costs as it relates to product and labor, controllable expenses to ensure budgets are met, sets up goals/plans for sales increase and cost reduction.
Responsibility
• Lead Excellent customer service
• Provide operational leadership and solve unusual problems from all perspectives in the restaurant.
• Financially well maintain the restaurant.
• Understand and execute the company’s wills and directions, being able to follow and complete the tasks given by the company.
Customer Experience
• Deliver consistent Kizuki experience to the customers
• Drive Store Kizuki spirit
• Customer wait time, table turn-over rate management
• Customer satisfaction on the daily bases.
｀
Staffing
• Using company system to make schedule. Ensure restaurant is staffed and set up for business while meeting labor budget.
• Ensure schedules are well designed, completed and posted by date established
• Post hiring, Perform interview, hiring qualified staff
Training
• Read, understand, follow and enforce company policy and Standard Operation Procedure “SOP”.
• Familiar with all products provided on menus and know how to become a good server.
• Provide training in all facets of operation with process sheet.
Leadership
• Coach; Discipline and encourage employees when necessary to raise service level, Lead on the floor during rush hours. 75% of working hour must be on the floor.
• The ability to lead all service stations from bussing to serving
• Maintain a good working environment for employees
• Leading by example and being a role model of the standards and behaviors consistent with Kizuki’s values and culture
• Assist staff when necessary in a positive and encouraging manner
• Being able to hold meetings to cheer up/motivate employees, giving goals and values of working in Kizuki, hold employee events.
Operating
• 100% passing rate for Health Department Inspection
• Ensure opening / mid-day/ closing Daily Check Lists are completed
• Check server sections for preparedness
• Maintain the entire restaurant cleanliness.
• Inventory management.
• POS troubleshooting
• Equipment maintenance and trouble shoot.
• Monitor and adhere to control systems to limit the possibility of theft
• Reinforce the safety awareness in the store and prevent accidents
Office/Financial works
• Complete hiring documentation
• Maintain vendor relationship
• Follow accounting procedures as established
• Manage, complete and ensure cash handling, procedures and sales reports are maintained in accordance with company policy
• Payroll Management
• Complete documentation accurately and in a timely manner
• Administers approved financial budget and reports are maintained in accordance with company policy
• Take leadership role with preparation of monthly financial results, and annual budgets for the restaurant
• Manage all prime costs ensuring actual meets budget
Service Performance
• Making sure all customers/tables are checked, by either the server or the manager to ensure customer satisfaction.
• Ensure servers are communicating brand and food product to guests and monitor and enforce consistency in server delivery
• Manage up-selling and add-on sales.
• Monitor floor and tables ensuring excellent service
• Build a Team Oriented group.
• Develop Guest relationship
Communications
• Communicate to staff on the consistent base and conduct weekly leadership and staffing meeting
• Conducts management conversation to discuss concerns and communicate any other pertinent information related to the operation
• Set weekly goals/tasks & review and report to DM and ownership.
• Ensure the company is well informed of any incidents that may require outside assistance
• Develop and maintain professional working environment for staff
• Build relationships with vendors
Leadership
• Provide professional leadership
• Set positive examples for employees, especially arriving to work on time
• Assist staff when necessary in a positive and encouraging manner
• Lead employees by volunteering for difficult works.
• Being able to hold meetings to cheer up/motivate employees, giving goals and values of working in Kizuki.
Requirement
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Able to be stand and work on his/her feet for minimum of 8 hour per workday.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
• Comply with, coach and model a professional and clean Kizuki dress code
• MAST Certification. Food Handlers Permit/Alcohol Serving Permit
Knowledge/Skills
• Ability to develop positive working relationships with all restaurant personnel
• Ability to speak clearly and listen attentively to guests and employees
• Ability to speak, read, and understand the primary language(s) of the work location
• Knowledge of and the ability to use a PC and Microsoft Office Suite
• Ability to adapt and succeed in a fast paced environment
• Ability to provide exceptional customer service
• Ability to lead and develop people
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment
Work Experience
• Three years progressively responsible restaurant experience and one year management experience
• Minimum High School or GED
Summary:
The General Manager manages the restaurant on a day to day basis, sets and achieves highest standards in areas of customer experience, staffing, training/Managing employees, Ensuring service meets the Kizuki brand, and Solving Problems from all perspectives.
He / She manages inventories, performs administrative paper work, controls prime costs as it relates to product and labor, controllable expenses to ensure budgets are met, sets up goals/plans for sales increase and cost reduction.
Responsibility
• Lead Excellent customer service
• Provide operational leadership and solve unusual problems from all perspectives in the restaurant.
• Financially well maintain the restaurant.
• Understand and execute the company’s wills and directions, being able to follow and complete the tasks given by the company.
Customer Experience
• Deliver consistent Kizuki experience to the customers
• Drive Store Kizuki spirit
• Customer wait time, table turn-over rate management
• Customer satisfaction on the daily bases.
｀
Staffing
• Using company system to make schedule. Ensure restaurant is staffed and set up for business while meeting labor budget.
• Ensure schedules are well designed, completed and posted by date established
• Post hiring, Perform interview, hiring qualified staff
Training
• Read, understand, follow and enforce company policy and Standard Operation Procedure “SOP”.
• Familiar with all products provided on menus and know how to become a good server.
• Provide training in all facets of operation with process sheet.
Leadership
• Coach; Discipline and encourage employees when necessary to raise service level, Lead on the floor during rush hours. 75% of working hour must be on the floor.
• The ability to lead all service stations from bussing to serving
• Maintain a good working environment for employees
• Leading by example and being a role model of the standards and behaviors consistent with Kizuki’s values and culture
• Assist staff when necessary in a positive and encouraging manner
• Being able to hold meetings to cheer up/motivate employees, giving goals and values of working in Kizuki, hold employee events.
Operating
• 100% passing rate for Health Department Inspection
• Ensure opening / mid-day/ closing Daily Check Lists are completed
• Check server sections for preparedness
• Maintain the entire restaurant cleanliness.
• Inventory management.
• POS troubleshooting
• Equipment maintenance and trouble shoot.
• Monitor and adhere to control systems to limit the possibility of theft
• Reinforce the safety awareness in the store and prevent accidents
Office/Financial works
• Complete hiring documentation
• Maintain vendor relationship
• Follow accounting procedures as established
• Manage, complete and ensure cash handling, procedures and sales reports are maintained in accordance with company policy
• Payroll Management
• Complete documentation accurately and in a timely manner
• Administers approved financial budget and reports are maintained in accordance with company policy
• Take leadership role with preparation of monthly financial results, and annual budgets for the restaurant
• Manage all prime costs ensuring actual meets budget
Service Performance
• Making sure all customers/tables are checked, by either the server or the manager to ensure customer satisfaction.
• Ensure servers are communicating brand and food product to guests and monitor and enforce consistency in server delivery
• Manage up-selling and add-on sales.
• Monitor floor and tables ensuring excellent service
• Build a Team Oriented group.
• Develop Guest relationship
Communications
• Communicate to staff on the consistent base and conduct weekly leadership and staffing meeting
• Conducts management conversation to discuss concerns and communicate any other pertinent information related to the operation
• Set weekly goals/tasks & review and report to DM and ownership.
• Ensure the company is well informed of any incidents that may require outside assistance
• Develop and maintain professional working environment for staff
• Build relationships with vendors
Leadership
• Provide professional leadership
• Set positive examples for employees, especially arriving to work on time
• Assist staff when necessary in a positive and encouraging manner
• Lead employees by volunteering for difficult works.
• Being able to hold meetings to cheer up/motivate employees, giving goals and values of working in Kizuki.
Requirement
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Able to be stand and work on his/her feet for minimum of 8 hour per workday.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
• Comply with, coach and model a professional and clean Kizuki dress code
• MAST Certification. Food Handlers Permit/Alcohol Serving Permit
Knowledge/Skills
• Ability to develop positive working relationships with all restaurant personnel
• Ability to speak clearly and listen attentively to guests and employees
• Ability to speak, read, and understand the primary language(s) of the work location
• Knowledge of and the ability to use a PC and Microsoft Office Suite
• Ability to adapt and succeed in a fast paced environment
• Ability to provide exceptional customer service
• Ability to lead and develop people
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment
Work Experience
• Three years progressively responsible restaurant experience and one year management experience
• Minimum High School or GED
General Manager
Summary:
The General Manager manages the restaurant on a day to day basis, sets and achieves highest standards in areas of customer experience, staffing, training/Managing employees, Ensuring service meets the Kizuki brand, and Solving Problems from all perspectives.
He / She manages inventories, performs administrative paper work, controls prime costs as it relates to product and labor, controllable expenses to ensure budgets are met, sets up goals/plans for sales increase and cost reduction.
Responsibility
• Lead Excellent customer service
• Provide operational leadership and solve unusual problems from all perspectives in the restaurant.
• Financially well maintain the restaurant.
• Understand and execute the company’s wills and directions, being able to follow and complete the tasks given by the company.
Customer Experience
• Deliver consistent Kizuki experience to the customers
• Drive Store Kizuki spirit
• Customer wait time, table turn-over rate management
• Customer satisfaction on the daily bases.
｀
Staffing
• Using company system to make schedule. Ensure restaurant is staffed and set up for business while meeting labor budget.
• Ensure schedules are well designed, completed and posted by date established
• Post hiring, Perform interview, hiring qualified staff
Training
• Read, understand, follow and enforce company policy and Standard Operation Procedure “SOP”.
• Familiar with all products provided on menus and know how to become a good server.
• Provide training in all facets of operation with process sheet.
Leadership
• Coach; Discipline and encourage employees when necessary to raise service level, Lead on the floor during rush hours. 75% of working hour must be on the floor.
• The ability to lead all service stations from bussing to serving
• Maintain a good working environment for employees
• Leading by example and being a role model of the standards and behaviors consistent with Kizuki’s values and culture
• Assist staff when necessary in a positive and encouraging manner
• Being able to hold meetings to cheer up/motivate employees, giving goals and values of working in Kizuki, hold employee events.
Operating
• 100% passing rate for Health Department Inspection
• Ensure opening / mid-day/ closing Daily Check Lists are completed
• Check server sections for preparedness
• Maintain the entire restaurant cleanliness.
• Inventory management.
• POS troubleshooting
• Equipment maintenance and trouble shoot.
• Monitor and adhere to control systems to limit the possibility of theft
• Reinforce the safety awareness in the store and prevent accidents
Office/Financial works
• Complete hiring documentation
• Maintain vendor relationship
• Follow accounting procedures as established
• Manage, complete and ensure cash handling, procedures and sales reports are maintained in accordance with company policy
• Payroll Management
• Complete documentation accurately and in a timely manner
• Administers approved financial budget and reports are maintained in accordance with company policy
• Take leadership role with preparation of monthly financial results, and annual budgets for the restaurant
• Manage all prime costs ensuring actual meets budget
Service Performance
• Making sure all customers/tables are checked, by either the server or the manager to ensure customer satisfaction.
• Ensure servers are communicating brand and food product to guests and monitor and enforce consistency in server delivery
• Manage up-selling and add-on sales.
• Monitor floor and tables ensuring excellent service
• Build a Team Oriented group.
• Develop Guest relationship
Communications
• Communicate to staff on the consistent base and conduct weekly leadership and staffing meeting
• Conducts management conversation to discuss concerns and communicate any other pertinent information related to the operation
• Set weekly goals/tasks & review and report to DM and ownership.
• Ensure the company is well informed of any incidents that may require outside assistance
• Develop and maintain professional working environment for staff
• Build relationships with vendors
Leadership
• Provide professional leadership
• Set positive examples for employees, especially arriving to work on time
• Assist staff when necessary in a positive and encouraging manner
• Lead employees by volunteering for difficult works.
• Being able to hold meetings to cheer up/motivate employees, giving goals and values of working in Kizuki.
Requirement
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Able to be stand and work on his/her feet for minimum of 8 hour per workday.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
• Comply with, coach and model a professional and clean Kizuki dress code
• MAST Certification. Food Handlers Permit/Alcohol Serving Permit
Knowledge/Skills
• Ability to develop positive working relationships with all restaurant personnel
• Ability to speak clearly and listen attentively to guests and employees
• Ability to speak, read, and understand the primary language(s) of the work location
• Knowledge of and the ability to use a PC and Microsoft Office Suite
• Ability to adapt and succeed in a fast paced environment
• Ability to provide exceptional customer service
• Ability to lead and develop people
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment
Work Experience
• Three years progressively responsible restaurant experience and one year management experience
• Minimum High School or GED
Summary:
The General Manager manages the restaurant on a day to day basis, sets and achieves highest standards in areas of customer experience, staffing, training/Managing employees, Ensuring service meets the Kizuki brand, and Solving Problems from all perspectives.
He / She manages inventories, performs administrative paper work, controls prime costs as it relates to product and labor, controllable expenses to ensure budgets are met, sets up goals/plans for sales increase and cost reduction.
Responsibility
• Lead Excellent customer service
• Provide operational leadership and solve unusual problems from all perspectives in the restaurant.
• Financially well maintain the restaurant.
• Understand and execute the company’s wills and directions, being able to follow and complete the tasks given by the company.
Customer Experience
• Deliver consistent Kizuki experience to the customers
• Drive Store Kizuki spirit
• Customer wait time, table turn-over rate management
• Customer satisfaction on the daily bases.
｀
Staffing
• Using company system to make schedule. Ensure restaurant is staffed and set up for business while meeting labor budget.
• Ensure schedules are well designed, completed and posted by date established
• Post hiring, Perform interview, hiring qualified staff
Training
• Read, understand, follow and enforce company policy and Standard Operation Procedure “SOP”.
• Familiar with all products provided on menus and know how to become a good server.
• Provide training in all facets of operation with process sheet.
Leadership
• Coach; Discipline and encourage employees when necessary to raise service level, Lead on the floor during rush hours. 75% of working hour must be on the floor.
• The ability to lead all service stations from bussing to serving
• Maintain a good working environment for employees
• Leading by example and being a role model of the standards and behaviors consistent with Kizuki’s values and culture
• Assist staff when necessary in a positive and encouraging manner
• Being able to hold meetings to cheer up/motivate employees, giving goals and values of working in Kizuki, hold employee events.
Operating
• 100% passing rate for Health Department Inspection
• Ensure opening / mid-day/ closing Daily Check Lists are completed
• Check server sections for preparedness
• Maintain the entire restaurant cleanliness.
• Inventory management.
• POS troubleshooting
• Equipment maintenance and trouble shoot.
• Monitor and adhere to control systems to limit the possibility of theft
• Reinforce the safety awareness in the store and prevent accidents
Office/Financial works
• Complete hiring documentation
• Maintain vendor relationship
• Follow accounting procedures as established
• Manage, complete and ensure cash handling, procedures and sales reports are maintained in accordance with company policy
• Payroll Management
• Complete documentation accurately and in a timely manner
• Administers approved financial budget and reports are maintained in accordance with company policy
• Take leadership role with preparation of monthly financial results, and annual budgets for the restaurant
• Manage all prime costs ensuring actual meets budget
Service Performance
• Making sure all customers/tables are checked, by either the server or the manager to ensure customer satisfaction.
• Ensure servers are communicating brand and food product to guests and monitor and enforce consistency in server delivery
• Manage up-selling and add-on sales.
• Monitor floor and tables ensuring excellent service
• Build a Team Oriented group.
• Develop Guest relationship
Communications
• Communicate to staff on the consistent base and conduct weekly leadership and staffing meeting
• Conducts management conversation to discuss concerns and communicate any other pertinent information related to the operation
• Set weekly goals/tasks & review and report to DM and ownership.
• Ensure the company is well informed of any incidents that may require outside assistance
• Develop and maintain professional working environment for staff
• Build relationships with vendors
Leadership
• Provide professional leadership
• Set positive examples for employees, especially arriving to work on time
• Assist staff when necessary in a positive and encouraging manner
• Lead employees by volunteering for difficult works.
• Being able to hold meetings to cheer up/motivate employees, giving goals and values of working in Kizuki.
Requirement
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Able to be stand and work on his/her feet for minimum of 8 hour per workday.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
• Comply with, coach and model a professional and clean Kizuki dress code
• MAST Certification. Food Handlers Permit/Alcohol Serving Permit
Knowledge/Skills
• Ability to develop positive working relationships with all restaurant personnel
• Ability to speak clearly and listen attentively to guests and employees
• Ability to speak, read, and understand the primary language(s) of the work location
• Knowledge of and the ability to use a PC and Microsoft Office Suite
• Ability to adapt and succeed in a fast paced environment
• Ability to provide exceptional customer service
• Ability to lead and develop people
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment
Work Experience
• Three years progressively responsible restaurant experience and one year management experience
• Minimum High School or GED
Details
| Salary | To be discussed |
| Schedule | Full Time |
| Experience | Minimum 3 years of experience |
| Location | 1482 N Milwaukee Ave, Chicago, IL 60622, USA |
| Category | Quick Casual |
| Cuisine | Japanese |
Skills
Inventory Management
Staff Scheduling
Microsoft Office
Online Ordering
Point of Sale
Social Media
Training in Mixology
Advanced Beers/Spirits Knowledge
Casual Dining Experience
Able to lift 30+ pounds
Money Handling
Fast-Paced Experience
Fluent in English
Knowledge of Beer Pairings
Advanced Knowledge of Cash Registers/ Money Handling
Problem Solving
Team Building
Basset Permit
Food Handler Permit
Knowledge of Profit and Loss
Labor Cost Management
By applying you confirm you have these skills.
Kizuki Wicker Park
Japanese
| Salary | To be discussed |
| Schedule | Full Time |
| Experience | Minimum 3 years of experience |
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1482 N Milwaukee Ave, Chicago, IL 60622, USA