Description
RESPONSIBILITIES
Customer Service:
- Interact with guests and coworkers in a professional manner.
- Efficiently process guests’ orders and demonstrate follow-through on necessary service points.
-Provide personal touches to encourage repeat business (i.e. remembering names of our regulars.)
Product Knowledge:
- Possess complete understanding of menu offering.
- Retain up-to- date information on promotions and services.
- Able to discuss full ingredient breakdown and offer aide to guests with dietary/allergy restrictions.
Barista:
- Accurately execute beverage recipes while maintaining portion control.
- Safeguard quality and presentation through proper handling of espresso and milk foaming.
Cash Handling:
-Accurately and efficiently navigate POS system to create and finalize guest orders.
-Correctly process cash, credit card and tip transactions on assigned register.
Store Maintenance:
-Maintain neat and orderly presentation of counter station (pastry, retail, signage, paper goods storage.)
- Assist in upholding cleanliness of entire store in accordance with NYC Department of Health standards.
RESPONSIBILITIES
Customer Service:
- Interact with guests and coworkers in a professional manner.
- Efficiently process guests’ orders and demonstrate follow-through on necessary service points.
-Provide personal touches to encourage repeat business (i.e. remembering names of our regulars.)
Product Knowledge:
- Possess complete understanding of menu offering.
- Retain up-to- date information on promotions and services.
- Able to discuss full ingredient breakdown and offer aide to guests with dietary/allergy restrictions.
Barista:
- Accurately execute beverage recipes while maintaining portion control.
- Safeguard quality and presentation through proper handling of espresso and milk foaming.
Cash Handling:
-Accurately and efficiently navigate POS system to create and finalize guest orders.
-Correctly process cash, credit card and tip transactions on assigned register.
Store Maintenance:
-Maintain neat and orderly presentation of counter station (pastry, retail, signage, paper goods storage.)
- Assist in upholding cleanliness of entire store in accordance with NYC Department of Health standards.
Translate
Skills
Excellent customer service skills
POS Systems
Ability to follow instructions and procedures.
Ability to learn basic tasks.
Knowledge of basic sanitary guidelines.
By applying you confirm you have these skills.